Friday, March 27, 2009

So, how are we doing then?

Mark Twain once had to write: "Rumours of my death have been greatly exaggerated" or even "This report of my death was an exaggeration" depending on who we believe had the original quoted properly.

Whichever is true it must have been quite a shock for Mark Twain to have heard that he had been reported dead! Here at Tecnicil we were equally surprised to hear last weekend that we were going into liquidation, or was it that we had gone into liquidation...?

Whichever of the rumours you have heard, we can assure you that Tecnicil is financially sound and Vila Verde Santa Maria will be finished.

The people who are saying that Tecnicil have difficulties do not understand the building industry, even though they claim to.

Any big building project is completed via cash draw downs from the bank. These draw downs are released in stages by the bank. Vila Verde Phase I has now had all of the draw down money released and completion is now inevitable. Banco Espirito Santo (BES) is totally behind the project and we have their full commitment to finish the entire resort.

In these unsettled times it is easy to feel panicked. Our customers have invested a great deal of money and time and the project Vila Verde Santa Maria is finally coming to a close. We make no secret that we have suffered delays and set backs where we had ardently hoped we wouldn't. The sea port on Sal Island is tiny and disorganised and so shipments can languish for days before being released to us. Ships seem to simply get lost, or not appear for weeks and when they do they show up without the cargo we were expecting.

Please don't think we are holding up excuses. This couldn't be further from the truth. We feel that we are in business with our clients, so you need to be party to our problems, privvy to our worries.

With the disappearance of the larger real estate agents in the overseas property industry, we at Tecnicil have had to pick up the task of client communication. No small feat when you think that MRI alone had had dozens of customer service people to deal with the workload. Sadly these are no longer interfacing for us so we have to do it.

I'm sure some of you would say we are doing a poor job of it, but I can assure you that we are battling away for you. This blog has been launched to try and provide you with a forum to address us, and us with a way of communicating with you. Any questions asked here will be answered on a weekly basis.

However, just to recap and make it clear: Tecnicil is perfectly fine, the resort is on course to be completed. Like all great and wonderful projects (Wembley Stadium?!) we have fallen behind but these delays are small nuisances. They are not symptoms of some hidden problem.

The first three communities are going great guns and the feedback from the different clients and snagging companies is very positive indeed. Obviously we have come across imperfections and items that need to be corrected, but this is normal on any big development.
So after a long journey that we began together many months ago, the end is finally in sight. And we, at Tecnicil, are totally confident that you will be pleased and impressed with your investment in your resort.

No comments:

Post a Comment