Merry Christmas and a Happy New Year

And we hope to see you all soon in Vila Verde.

Have a great holiday!

Tecnicil.

Mr. Nelson Evora

Many of you will have had dealings with our Area Manager for Sal Island, Mr. Nelson Evora. Regrettably Nelson has now left Tecnicil. He has moved on to another opportunity that presented itself and we wish him all the best and offer our thanks for the time and effort he put in over the past few years.

Good luck Nelson! It was good to have you as part of the company!

For any enquiries and questions you had for Nelson please direct them to Denyse Evora (No relation) on devora@tecnicil.com

Many thanks.

Christmas is Coming

and we have seen huge changes in the resort over the past few months. I know that for some people they may regard these changes as taking too long, but anyone who has been on our resort over the last lap have invariably gone home extremely happy.

The internal finish is excellent and the overall "look" of the resort is exactly what we wanted. Of course there are snags, there are no developments in the world built without snags! However, the greenery is growing in now and the "face" of the resort is really outstanding.

We have had a steady flow of owners staying in their units now. This has been a steep learning curve for all of us. Having clients come to stay on our resort has been new for Tecnicil and we have added resource to our team on the ground there so to try and meet the expectations and demands of our customers. Bear in mind that we have a committment to Sal and to Cape Verde that is, perhaps, greater than that of the resorts such as Riu. What does this mean? Essentially we bet on local staff to provide our services. This can mean selecting personnel from other islands, training and bringing them in.

As our small team grows in both size and experience we are confident that we will meet and ultimately exceed the demands of our clients.

This month should see the opening of the supermarket and the finalisation of all of the buildings. We then only have to attedn to some cosmetic aspects and our resort will be finished. Next year will see th eproper "launch" of Vila Verde Resort Santa Maria.

Many clients ask us why we do not seem to have agreements in place yet with many tour operators. We do actually have some agreements however, in these tough economic times, many of the tour operators want to decide at the last minute. We are lucky on Sal as we still have Thomson providing ongoing tour operations (They have pulled out of the Algarve, for example!). This keeps our Island on the top of the tourist mind.

2011 promises to be our year at Vila Verde. We will roll out the resort properly to many countires. we will open the shops and bars and we will attract, without a doubt, all of the tourists that are on Sal.

Completions and Communication

Good day to everyone. We have seen the news in London of snow on the ground, albeit fleetingly, so warm greetings from Cape Verde where it is currently 26ºC.

We thought it would be a good idea to explain what we are doing at the moment with regards to communication. We have a team of people who are helping clients coordinate with the lawyers and the team we have on Sal Island. Our team may call you and try and find out where you are with regards to your completion.

Aspects to take into account: This is a service we are offering to help you! It may be that the person you speak to is not up to speed with all communication you have had with various members of staff in our company. We do not have a centralised system so if you have agreed something with Nelson, or Iain or Nuno, the person you speak to may need to check these details before advising you. Please take into account that this is quite normal in any business. Anyone who has called Orange Customer Service in the UK like we did on our last trip will agree with us.

The person coordinating this process is Denyse Evora who speaks excellent English and will be happy to answer questions on where your completion process is at any given time. You can write to Denyse on devora@tecnicil.com

Have a great day!